on 04-04-2024 18:32
Are Virgin Media completely heartless? My husband died in January and his full package including all sports channels ended in March. I took over the account and wanted to get rid of sports and other channels I don’t watch as could not afford the package and was quoted I think £150.00. I said I couldn’t possibly pay that so asked could I just have internet and landline, no TV, and was told that would be £90 a month, however I could have the top package including everything for £91.00 with discount. I feel I am being blackmailed into a package I can’t really afford or need! They won’t quote me less for basic channels and Sky.
04-04-2024 18:42 - edited 04-04-2024 18:44
I am sorry to hear of the passing of your husband and the cynical way you have been treated ever since by Virgin Media.
Given that you are apparently outside of a discounted contract now I would cancel and switch to Now broadband and add their TV option (take care to read their bit on switching landline from VM first) https://help.nowtv.com/article/what-is-now-broadband
on 05-04-2024 08:46
Morning @Connie47
Condolences firstly from all at Virgin Media.
I'll send you a PM now.
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