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Switching with no landline

JordxDx
Joining in

‎21-06-2024 15:17 - edited ‎21-06-2024 15:18

Hi, 

I keep getting calls upon calls upon CALLS from Virgin Media about the new landline switchover taking place. I don't have a landline with Virgin Media, have been a virgin customer for 3-4 years and have never used a virgin landline. I only have Broadband with them. Do I need to worry about making the switch or an continue as I am doing? 

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2 REPLIES 2

Tudor
Very Insightful Person
Very Insightful Person

on ‎21-06-2024 15:26

Probably scam calls. The switchover of the landline phones to use the VM hub is on hold. There is no published date as when it will resume.


Tudor
There are 10 types of people: those who understand binary and those who don't and F people out of 10 who do not understand hexadecimal c1a2a285948293859940d9a49385a2
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Ashleigh_C
Forum Team
Forum Team

on ‎21-06-2024 15:32

Hi there @JordxDx 

Thank you so much for your post and welcome to the community forums, it's great to have you here. 

I am so sorry to hear that you have faced this issue with your service and some calls from us! I'd be more than happy to check this with you via a private message.

I will pop you a PM across now, please keep an eye out for the envelope at the top of your screen alerting you to a new message.
 

 

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