Forum Discussion

Chris_Myers's avatar
Chris_Myers
Superfast
3 years ago
Solved

Constant "no number calls" since moving to IP Telephone from landline (Home) (Resolved)

My area has recently been migrated from landline to IP telephony which seems to work well with one exception.  My received calls report 10-20 daily calls from "no number".  There is no call made (no ...
17
IP telephony
nuisance calls
Phone
  • ModTeam's avatar
    ModTeam
    2 years ago

    Hello,

    Thank you all for your patience whilst we worked on fixing the ghost call issue. Our Support Team have deployed a fix this morning, please restart your Hubs to allow the fix to take affect and let us know if you're still experiencing issues.

     

    Regards,

    ModTeam

moof's avatar
moof
Fibre optic
2 years ago

FYI retentions offered me a Hub4 yesterday, to address this "well known-about issue". I declined.

Having waited 56days to port my number away, tomorrow is my big switch and I'm looking forward to not having to clear down my missed call logs anymore on my BT Premium Phones

CISCO SPA112 configured and ready to go,  just need Townsends in the VirginMedia R186 signal box (there's only a certain age of reader who's getting that reference!) to pull the lever and redirect my existing number to a true VoIP provider

...Thanx Ben 🎂☎️📙 Happy Birthday!

 

  • fraserormston's avatar
    fraserormston
    On our wavelength
    2 years ago

    I received an email yesterday asking me to fill in a survey as to what I thought about my service from VM. Well did I have fun filling that in. I gave them all zeros as there were no minus options. I could not find anything positive to say about the service they provided me. I wonder if they will call me.