Forum Discussion

Chris_Myers's avatar
Chris_Myers
Superfast
3 years ago
Solved

Constant "no number calls" since moving to IP Telephone from landline (Home) (Resolved)

My area has recently been migrated from landline to IP telephony which seems to work well with one exception.  My received calls report 10-20 daily calls from "no number".  There is no call made (no ...
17
IP telephony
nuisance calls
Phone
  • ModTeam's avatar
    ModTeam
    2 years ago

    Hello,

    Thank you all for your patience whilst we worked on fixing the ghost call issue. Our Support Team have deployed a fix this morning, please restart your Hubs to allow the fix to take affect and let us know if you're still experiencing issues.

     

    Regards,

    ModTeam

Woodbutcher1234's avatar
Woodbutcher1234
On our wavelength
2 years ago

Have been downgraded to a hub 4, no, no number calls for past 4 weeks. Greatly reduced range though.

TF1909's avatar
TF1909
Dialled in
2 years ago

I’ve done the same - speeds not so high but still good enough, around 850mb - no ghost calls since which is a great relief - like my engineer said the hardware is faulty - it’s either test phones to see which don’t give ghost calls with hub5 - if you can be bothered or change hub for now.