Forum Discussion

Chris_Myers's avatar
Chris_Myers
Superfast
3 years ago
Solved

Constant "no number calls" since moving to IP Telephone from landline (Home) (Resolved)

My area has recently been migrated from landline to IP telephony which seems to work well with one exception.  My received calls report 10-20 daily calls from "no number".  There is no call made (no ...
17
IP telephony
nuisance calls
Phone
  • ModTeam's avatar
    ModTeam
    3 years ago

    Hello,

    Thank you all for your patience whilst we worked on fixing the ghost call issue. Our Support Team have deployed a fix this morning, please restart your Hubs to allow the fix to take affect and let us know if you're still experiencing issues.

     

    Regards,

    ModTeam

mikewot's avatar
mikewot
On our wavelength
3 years ago

Now been a day and a half since last ghost call!  Perhaps they've fixed it (fingers crossed)!

  • TAZMANUK's avatar
    TAZMANUK
    Knows their stuff
    3 years ago

    Not here 11 ghost calls so far and one at 63.28

    • TKD's avatar
      TKD
      On our wavelength
      3 years ago

      last week my no number calls added up to 49 the week before the memory on my phone was full the  only thing I can do now is delete them every day, this is very poor as I have to check I've not missed any hospital calls while been out.

  • fraserormston's avatar
    fraserormston
    On our wavelength
    3 years ago

    I also had near 2 days without no number call. Then I wanted to make an outgoing call but had no dial tone. Disconnect the phone into hub 5 and then checked I had a dialing tone and did but back to “numerous no number calls” worth checking you have a dialing tone!

  • mikewot's avatar
    mikewot
    On our wavelength
    3 years ago

    Ooooppppsss!  Overnight 10 calls and lots more since then.  At least I had a day and a half relief.