Forum Discussion

Chris_Myers's avatar
Chris_Myers
Superfast
3 years ago
Solved

Constant "no number calls" since moving to IP Telephone from landline (Home) (Resolved)

My area has recently been migrated from landline to IP telephony which seems to work well with one exception.  My received calls report 10-20 daily calls from "no number".  There is no call made (no ...
17
IP telephony
nuisance calls
Phone
  • ModTeam's avatar
    ModTeam
    2 years ago

    Hello,

    Thank you all for your patience whilst we worked on fixing the ghost call issue. Our Support Team have deployed a fix this morning, please restart your Hubs to allow the fix to take affect and let us know if you're still experiencing issues.

     

    Regards,

    ModTeam

mervynczarnecki's avatar
mervynczarnecki
Tuning in
2 years ago

Hi George,

Details on the Data Plate are  ...

Manufacturer: Sagemcom 

Hub 5/F3896LG - VMB 

Part: 253914782 

Serial No: YAXS20179085 

Hardware version: 1.1 

Software version: LG-RDK_4.6.24-2206.7 

 Running in Router Mode 

 

GC1028's avatar
GC1028
Dialled in
2 years ago

Hi Mervyn, 

Serial number on my hub 5 is different to yours otherwise the rest of the details is the same.  

  • lenworth's avatar
    lenworth
    On our wavelength
    2 years ago

    Mine is also exactly the same (except for serial number).