Forum Discussion

Chris_Myers's avatar
Chris_Myers
Superfast
3 years ago
Solved

Constant "no number calls" since moving to IP Telephone from landline (Home) (Resolved)

My area has recently been migrated from landline to IP telephony which seems to work well with one exception.  My received calls report 10-20 daily calls from "no number".  There is no call made (no ...
17
IP telephony
nuisance calls
Phone
  • ModTeam's avatar
    ModTeam
    3 years ago

    Hello,

    Thank you all for your patience whilst we worked on fixing the ghost call issue. Our Support Team have deployed a fix this morning, please restart your Hubs to allow the fix to take affect and let us know if you're still experiencing issues.

     

    Regards,

    ModTeam

mikewot's avatar
mikewot
On our wavelength
3 years ago

Interestingly the number of 'ghost' calls I receive has reduced markedly in the past few days, not even had one today, last was yesterday evening!  Previously around 20 per day.

TAZMANUK's avatar
TAZMANUK
Knows their stuff
3 years ago

Mine so far are

2:27 am,  3:17am 7:27am and 12:27

so rather than 1 hour 10 mins after the next one was 4 hours 10 mins, then 5 hours apart, phone was in use around 8pm which may have blocked incoming one

Yesterday after rebooted hub 5

9:47am, 17:07pm, 18:07pm, 19:47pm