Forum Discussion

Chris_Myers's avatar
Chris_Myers
Superfast
3 years ago
Solved

Constant "no number calls" since moving to IP Telephone from landline (Home) (Resolved)

My area has recently been migrated from landline to IP telephony which seems to work well with one exception.  My received calls report 10-20 daily calls from "no number".  There is no call made (no ...
17
IP telephony
nuisance calls
Phone
  • ModTeam's avatar
    ModTeam
    2 years ago

    Hello,

    Thank you all for your patience whilst we worked on fixing the ghost call issue. Our Support Team have deployed a fix this morning, please restart your Hubs to allow the fix to take affect and let us know if you're still experiencing issues.

     

    Regards,

    ModTeam

TAZMANUK's avatar
TAZMANUK
Knows their stuff
2 years ago

I'm interested to know what "essential works" was carried out for you not to get this ghost calls since no change in hardware or firmware or change of telephone system.

The mod team told us all to reboot we have all I can see is the upgraded the upload from 50 to 100 that everyone is getting on 1 gig service.

So far we've had 3 ghost calls

2:27 am,  3:17am and 7:27am