Forum Discussion

Chris_Myers's avatar
Chris_Myers
Superfast
3 years ago
Solved

Constant "no number calls" since moving to IP Telephone from landline (Home) (Resolved)

My area has recently been migrated from landline to IP telephony which seems to work well with one exception.  My received calls report 10-20 daily calls from "no number".  There is no call made (no ...
17
IP telephony
nuisance calls
Phone
  • ModTeam's avatar
    ModTeam
    2 years ago

    Hello,

    Thank you all for your patience whilst we worked on fixing the ghost call issue. Our Support Team have deployed a fix this morning, please restart your Hubs to allow the fix to take affect and let us know if you're still experiencing issues.

     

    Regards,

    ModTeam

Tom_W1's avatar
Tom_W1
Icon for Forum Team rankForum Team
2 years ago

Hi Chris_Myers thanks for your reply here. Please let us know how you get on following your reboot!
Many thanks

TF1909's avatar
TF1909
Dialled in
2 years ago

Hello - you seem to be the last person from VM to respond on this subject. What are your thoughts of what is happening. Is something being changed in the control boxes, per customer or per HUB? You seem to think there is a solution without a hardware change? Please let us all know....?