Forum Discussion

Chris_Myers's avatar
Chris_Myers
Superfast
3 years ago
Solved

Constant "no number calls" since moving to IP Telephone from landline (Home) (Resolved)

My area has recently been migrated from landline to IP telephony which seems to work well with one exception.  My received calls report 10-20 daily calls from "no number".  There is no call made (no ...
17
IP telephony
nuisance calls
Phone
  • ModTeam's avatar
    ModTeam
    2 years ago

    Hello,

    Thank you all for your patience whilst we worked on fixing the ghost call issue. Our Support Team have deployed a fix this morning, please restart your Hubs to allow the fix to take affect and let us know if you're still experiencing issues.

     

    Regards,

    ModTeam

mervynczarnecki's avatar
mervynczarnecki
Tuning in
2 years ago

5 weeks and counting.  Still no ghost calls!  Seems to be fixed, but no indication from VM what they did to sort it. 

TAZMANUK's avatar
TAZMANUK
Knows their stuff
2 years ago

So how was your resolved without buying a new phone or downgrading to hub 5?