Forum Discussion

Chris_Myers's avatar
Chris_Myers
Superfast
3 years ago
Solved

Constant "no number calls" since moving to IP Telephone from landline (Home) (Resolved)

My area has recently been migrated from landline to IP telephony which seems to work well with one exception.  My received calls report 10-20 daily calls from "no number".  There is no call made (no ...
17
IP telephony
nuisance calls
Phone
  • ModTeam's avatar
    ModTeam
    3 years ago

    Hello,

    Thank you all for your patience whilst we worked on fixing the ghost call issue. Our Support Team have deployed a fix this morning, please restart your Hubs to allow the fix to take affect and let us know if you're still experiencing issues.

     

    Regards,

    ModTeam

superloopy's avatar
superloopy
On our wavelength
3 years ago
Well now. I just checked back afterw two weeks absence to see what progress has been made and see that we are no further forward. Have just cleared my phones call log after it filled during my absence with 'no-name' calls so have no idea if i've missed anything of importance or not, In the words of a former prime minister 'THIS IS A DISGRACE' and needs to be fixed immediately. For info, yet again, mys system comprises a BT8500 Trio system and i'm beginning to question why we are accepting of this as a community, where's our compensation for this shambolic state of affairs??
radaress's avatar
radaress
Tuning in
3 years ago
We certainly should be compensated, this is a ridiculous situation. We're certainly not getting the service we should expect at the prices we're paying. With reference to the actual phone calls, the time changes by a minute every few days, mine are all showing a 5 on the end now. Also, now we're on British Summer Time the clock isn't changing!!!