On page 54 on this thread - Message 531 from the ModTeam
Hi all,
Thank you for your patience whilst we continued to investigate this issue.
Our Voice engineering teams have concluded that the "no number" issue is device specific and not a global issue.
The route cause is located on the handsets’ sensitivity to power fluctuations received from the Hub.
Here is the list of handsets we tested:
(We're also aware of reports of other handsets)
- Gigaset C530A Trio Digital Cordless Answer machine
- BT8600 Advanced Call Blocker
- BT Decor 2600 v2
- Panasonic KX-TGJ424EB Digital Cordless Telephone with Nuisance Call Blocker and Answering Machine, Quad Dect
We will now look to explore the option to regulate the route cause, however, this needs to be discussed with the our equipment vendors and may take some time to come back.
As always we will continue to update you along the way.
Kind regards,
Community Moderation Team
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To the Community Moderation Team,
In reading the posts on here and noting the handsets people say they have, most are BT and one was Panasonic but no mention of model number although you do have one listed. You may have or not these on your list but I’m listing then for you so that anyone in your team will pass this on to the vendors.
BT Premium
BT Dec
BT 8610 Premium
BT46 Big Button
BT 6660
BT Advanced
BT8500
BT8600
BTD93X
BT2500 Trio
BT6500
BT8610 Digital
BT6600 Advanced
BT4600 Trio
