Forum Discussion

Chris_Myers's avatar
Chris_Myers
Superfast
3 years ago
Solved

Constant "no number calls" since moving to IP Telephone from landline (Home) (Resolved)

My area has recently been migrated from landline to IP telephony which seems to work well with one exception.  My received calls report 10-20 daily calls from "no number".  There is no call made (no ...
17
IP telephony
nuisance calls
Phone
  • ModTeam's avatar
    ModTeam
    3 years ago

    Hello,

    Thank you all for your patience whilst we worked on fixing the ghost call issue. Our Support Team have deployed a fix this morning, please restart your Hubs to allow the fix to take affect and let us know if you're still experiencing issues.

     

    Regards,

    ModTeam

Woodbutcher1234's avatar
Woodbutcher1234
On our wavelength
3 years ago

VM claim that the issue is the phones. Some of the phones, what about the rest, my phone is not on there list. Strange it's the phone's fault and not the VM system.

Come on VM come clean and admit that you system is lacking. I once again invite VM to supply me a phone to test if want to prove that it is my phone.

Woodbutcher1234

TAZMANUK's avatar
TAZMANUK
Knows their stuff
3 years ago

Before I moved to the digital voice (VoIP) system 2 weeks ago this Saturday I never had ghost calls, moving over to digital voice I get the ghost calls so indeed it's their digital voice service as haven't changed the handset.

  • Client62's avatar
    Client62
    Alessandro Volta
    3 years ago

    The VM statement only indicates fixes for the Hub 5's defects (in Reliability / WiFi / DHCP / Ghost calls) are not a day closer