Forum Discussion

Chris_Myers's avatar
Chris_Myers
Superfast
3 years ago
Solved

Constant "no number calls" since moving to IP Telephone from landline (Home) (Resolved)

My area has recently been migrated from landline to IP telephony which seems to work well with one exception.  My received calls report 10-20 daily calls from "no number".  There is no call made (no ...
17
IP telephony
nuisance calls
Phone
  • ModTeam's avatar
    ModTeam
    3 years ago

    Hello,

    Thank you all for your patience whilst we worked on fixing the ghost call issue. Our Support Team have deployed a fix this morning, please restart your Hubs to allow the fix to take affect and let us know if you're still experiencing issues.

     

    Regards,

    ModTeam

Zoie_P's avatar
Zoie_P
Forum Team (Retired)
3 years ago

Hi mervynburrows, I can appreciate your frustration on this and can only apologise, I will need to PM Chris_Myers to look into this for them, and I need some details which are personal, as soon as I have an update I will pop back publicly, are you also having this issue?
Zoie

mervynburrows's avatar
mervynburrows
On our wavelength
3 years ago

Have had an issue since transferring to fibre  several months ago reported here many times. Had three engineers visits all to no avail. About time this was resolved as it’s a hub problem 

  • lenworth's avatar
    lenworth
    On our wavelength
    3 years ago

    There are many of us suffering from this problem. We need action now and for communication to be made in a timely fashion. You only need to look at the length of this thread to see the extent of the issue.