Forum Discussion

Chris_Myers's avatar
Chris_Myers
Superfast
3 years ago
Solved

Constant "no number calls" since moving to IP Telephone from landline (Home) (Resolved)

My area has recently been migrated from landline to IP telephony which seems to work well with one exception.  My received calls report 10-20 daily calls from "no number".  There is no call made (no ...
17
IP telephony
nuisance calls
Phone
  • ModTeam's avatar
    ModTeam
    2 years ago

    Hello,

    Thank you all for your patience whilst we worked on fixing the ghost call issue. Our Support Team have deployed a fix this morning, please restart your Hubs to allow the fix to take affect and let us know if you're still experiencing issues.

     

    Regards,

    ModTeam

Redwards86's avatar
Redwards86
Dialled in
3 years ago
Chris_Myers wrote:

Calls Today (Sun 8th - so far) 0210, 0330, 0350.

 

Interesting. Yours on 0’s where as mine today have been 03:52, 05:02, 05:52 & 10:02.

@Chris_Myers - yours tomorrow will probably end in 1’s and mine will end in 3’s as I’ve noticed the pattern of the minute going up by 1 each day. 

moof's avatar
moof
Fibre optic
3 years ago

was switched from a faulty landline to VoIP adaptor yesterday Sat 8th Jan 2023

BT Premium Phone, VoIP adaptor, Hub 5

came home to three missed calls from a No Number.  No worries, couldn’t have been important and we weren’t in. hourly spacing on the times.

by the time we went to bed we had another three missed calls and yet the phone HAD NOT RUNG 🤔

14:14 sat No Number
15:04 sat No Number
 
20:54 sat No Number
21:44 sat No Number
22:34 sat No Number
 
cleared missed call list and woke up today to another three…
 
03:34 sun No number
04:24 sun No number
05:14 sun No Number
 
good job the phone isn’t ringing at these times, puzzled how it’s showing missed calls without ringing?
 
If I test the inbound with other phones it rings and displays as it should