Forum Discussion

Chris_Myers's avatar
Chris_Myers
Superfast
4 years ago
Solved

Constant "no number calls" since moving to IP Telephone from landline (Home) (Resolved)

My area has recently been migrated from landline to IP telephony which seems to work well with one exception.  My received calls report 10-20 daily calls from "no number".  There is no call made (no ...
17
IP telephony
nuisance calls
Phone
  • ModTeam's avatar
    ModTeam
    3 years ago

    Hello,

    Thank you all for your patience whilst we worked on fixing the ghost call issue. Our Support Team have deployed a fix this morning, please restart your Hubs to allow the fix to take affect and let us know if you're still experiencing issues.

     

    Regards,

    ModTeam

GC1028's avatar
GC1028
Dialled in
3 years ago

I tried that and it didn’t solve the problem, I’m still getting the “no number calls”

Ilyas_Y's avatar
Ilyas_Y
Forum Team (Retired)
3 years ago

Hey GC1028, thanks for the reply.

If you pick up these calls - is there anyone on the other end?
Or is it just a blank call literally?

Let us know, we're trying to gather as much data as we can to send to the team.

Kind regards,
Ilyas.

  • GC1028's avatar
    GC1028
    Dialled in
    3 years ago
    Re: Constant "no number calls" since moving to IP Telephone from landline (Home) (Investigating

    53 minutes ago

    Hey @GC1028, thanks for the reply.

    If you pick up these calls - is there anyone on the other end?
    Or is it just a blank call literally?

    Let us know, we're trying to gather as much data as we can to send to the team.

    Kind regards,
    Ilyas.

    Ilyas - Forum Team

    As if they don’t have that information already!!!!   No, there is no one on the other end and for that reason no recorded messages left apart from seeing multiple “No number “ on my call list.