ping to high for gaming i should get around about 100 can somone help me

[harleym28]

[Ashleigh_C]

Hi there @harleym28 

Thank you so much for your post and welcome to the community forums, it's great to have you here. 

I am so sorry that you have experienced an issue with Ping, I have checked and cannot see anything on our side that could be causing this. Can I ask what device you are using and how you are checking this?

[jpeg1]

A one-off ping doesn't mean anything. 

Set up a free BQM test and post a live link here. 

https://www.thinkbroadband.com/broadband/monitoring/quality

[Matthew_ML]

Thank you for posting this advice, once you get the results please do post it here and I will take a look 🙂

Thanks again