ping to high for gaming i should get around about 100 can somone help me

Hi there harleym28 

Thank you so much for your post and welcome to the community forums, it's great to have you here. 

I am so sorry that you have experienced an issue with Ping, I have checked and cannot see anything on our side that could be causing this. Can I ask what device you are using and how you are checking this?

A one-off ping doesn't mean anything. 

Set up a free BQM test and post a live link here. 

https://www.thinkbroadband.com/broadband/monitoring/quality