Forum Discussion

liamharmer's avatar
liamharmer
Joining in
3 years ago

Ps4 slow connection

Hi I have the m500 broadband, my ps4 is connected via Wi-Fi like my phones and tablets but is only receiving around 30mbps download and 5-10 upload, my phones and tablets are all in the hundreds, anything I can do?

  • Adduxi's avatar
    Adduxi
    Very Insightful Person
    3 years ago

    Sounds like it’s connecting to the 2.4Ghz band.  Try to connect the 5Ghz band, or connect by cable. 

    • liamharmer's avatar
      liamharmer
      Joining in
      3 years ago

      Thanks for your help, can a standard ps4 connect to 5ghz as I thought it was just the slim/pro that could? Thanks 

      • Adduxi's avatar
        Adduxi
        Very Insightful Person
        3 years ago

        No idea as I don’t own one.  If it’s doesn’t, then test with a Cat 6 cable. In either case 2.4Ghz band will be slower.

  • alihersi3000's avatar
    alihersi3000
    Joining in
    2 years ago
    1. Go to Settings
    2. Find Network and locate Setup Internet Connection
    3. From here, select the Use Wifi option and then find the Easy setup.
    4. Next, you will need to find the Options button and select Wi-Fi Frequency Bands .
    5. Now select 5 GHz Only.
    6. The setup should be finished, and you should now have access to the faster network