virginmail

[Morkjc1]

is the virginmail website not working

i get a White page saying Forbidden cant access it on 4 browsers or mobile app

[jpeg1]

Do you have a Virginmedia broadband account and can you still log into it? 

[Steven_L]

Hey Morkjc1,

Welcome to the community and thanks for taking the time to post here on the forums. I’m sorry to hear of the issues that you’re having with your Virgin Media mail account. Are you still having the issues that you reported yesterday? If you are still experiencing the issues as jpeg1 asked above, do you have an active Virgin Media broadband account?

Kind Regards,

Steven_L

[Morkjc1]

think I solved it

i had to get a new app password doing that allowed me to get into my emails

[Matthew_ML]

Glad to hear this.

If you need us for anything in the future do let us know 🙂