Hi @Lemonandlime 👋.
thanks for reaching out to us and welcome to the Community Forums. Sorry to hear you are having issues with your email address, so that we can look into this further with you, we would need to bring you in for a private message. Please look out for the envelope on the top right of your web browser or if you are using a mobile device, it will be located under your profile icon.
Thanks.
Sabrina
