Solved
Yet another cancellation victim, despite assurances 9 days ago that email account is safe.
I have an active broadband account with an @ntlwold.com email addresses that I don’t use. Like many on this forum I have an older dial up account with a @virgin.net address, and my wife has an email...
Hi Krimson42 👋 Thank you for your post and welcome to the Virgin Media Community 😀
We're sorry for the shock this has caused you 😔
In order to look into this for you further, we'll send you a private message on here. Look out for the envelope in the top right-hand corner.
If you're on a portable device with a smaller screen, click on the icon in the top right-hand corner and select "messages" from the additional menu options.
Regards,
Daniel
