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putthekettleon's avatar
putthekettleon
Joining in
2 years ago
Solved

Webmail compose and reply broken for months

I've got a problem with the webmail whereby you can't compose or reply.  It affects all of my devices and different browsers.  I've been waiting for it to get fixed as I've seen others also have this...
  • 用心棒's avatar
    用心棒
    2 years ago

    In webmail is the highlighted area shown below blank (it usual contains the account name initials) and Reply to sender, Reply to all recipients, Forward, Delete options not selectable?

    If you select ⚙ > Accounts, is it blank, i.e. similar to the following:

    -- 
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用心棒's avatar
用心棒
Very Insightful Person
2 years ago

In webmail is the highlighted area shown below blank (it usual contains the account name initials) and Reply to sender, Reply to all recipients, Forward, Delete options not selectable?

If you select ⚙ > Accounts, is it blank, i.e. similar to the following:

-- 
I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more
Have I helped? Select Mark as Helpful Answer or 🖒 Kudos to say thanks

  • putthekettleon's avatar
    putthekettleon
    Joining in
    2 years ago

    Yes both like that, no initials and the other page is blank