Virgin Media login looping

[chrisG4]

Logging in to My Virgin Media on my Chromebook has become impossible! The page keeps looping back to the start,

I've tried cleaning cookies and cache with a reset. No luck. 

I've changed my Virgin Media password. No luck.

I'v tried to log in on an incognito page. No luck.

I can log in on my Windows PC, my iPhone, on another Chromebook...

...but not my Chromebook!

What do I do now?

[chrisG4]

Hi Rob

Apparently because my Chromebook has no Google Playstore  I cannot use any android apps and so  can't add a browser like Firefox.

I came as a surprise to me too! Chrome has always been perfect until literally the last week.

So what can do I do now to resolve my Virgin email access?  Who knows???

[Graham_A]

@chrisG4 According to this Firefox page there are ways to get around the lack of play store access on a Chromebook:

https://www.mozilla.org/en-GB/firefox/browsers/chromebook/

[chrisG4]

Hi Graham

Thanks for getting back to me. 

Yes, I found this page but I'm not at all confident I could navigate what looks to be a fairly complicated process confident of success.

Thanks

Chris