Forum Discussion

rocker1's avatar
rocker1
Tuning in
10 months ago

Unable to obtain my emails

I've not been able to get my virgin media emails .suddenly stopped working yesterday. I've tried my password countless times , I cannot get on with 02 & again nothing- I have a blueyonder address.whatever I do I can't do anything- it's very stressful.i only have my mobile no computer 

Hope some can help

 

 

3 Replies

  • Sabrina_B's avatar
    Sabrina_B
    Icon for Forum Team rankForum Team
    10 months ago

    Hi rocker1 👋. 

    Thanks for reaching out to us, apologies for the issues that you are facing with your emails, we can assist you. We would need to bring you in for a private message. Please look out for the envelope on the top right of your web browser or if you are using a mobile device, it will be located under your profile icon.

     

    Thanks.

     

    Sabrina

      • Sabrina_B's avatar
        Sabrina_B
        Icon for Forum Team rankForum Team
        10 months ago

        Thanks for joining me in a private message rocker1, and for being so patient while we got your mailbox unlocked to get you back in. Just remember to log in once a month via our Website just to maintain activity of your mailbox on our side 🌞.

        Sabrina