Unable to obtain my emails

[rocker1]

I've not been able to get my virgin media emails .suddenly stopped working yesterday. I've tried my password countless times , I cannot get on with 02 & again nothing- I have a blueyonder address.whatever I do I can't do anything- it's very stressful.i only have my mobile no computer 

Hope some can help

[Sabrina_B]

Hi @rocker1 👋. 

Thanks for reaching out to us, apologies for the issues that you are facing with your emails, we can assist you. We would need to bring you in for a private message. Please look out for the envelope on the top right of your web browser or if you are using a mobile device, it will be located under your profile icon.

Thanks.

Sabrina

[rocker1]

Thankyou I will keep an eye out 

[Sabrina_B]

Thanks for joining me in a private message @rocker1, and for being so patient while we got your mailbox unlocked to get you back in. Just remember to log in once a month via our Website just to maintain activity of your mailbox on our side 🌞.

Sabrina