I was on the phone earlier for 50mins about another problem and they told me they were sending me an email which I haven't received on my mobile phone or Desktop.
When I try signing in to webmail they keep telling me that my username or password is wrong and I have tried all different combinations including the secondary email address and password that was allocated and nothing works. How is it that I am signed in to my email using my phone and Desktop but can't sign into webmail ? More importantly where has the email I was promised gone ??
I don't want to click on 'forgotten password' on the webmail in case it stops me from getting them on my phone etc but I can't think where this email they have sent me could be unless it is stuck in webmail..
