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Re: Can't access virgin email error code FSB50

tonystaf
Joining in

on ‎09-01-2024 18:20

I have tried all options - never heard of CCleaner or Kamo. Installed CCleaner then uninstalled - still doesn't work.

I want to use my laptop not another machine

What is the solution?

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4 REPLIES 4

John_GS
Forum Team
Forum Team

on ‎10-01-2024 18:43

Hi @tonystaf 

Thanks for coming back to us.

I'll send you a PM now to assist further.

John_GS
Forum Team


Need a helpful hand to show you how to make a payment? Check out our guide - How to pay my Virgin Media bill

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tonystaf
Joining in
In response to John_GS

on ‎19-01-2024 23:27

I didn't get the PM message. 

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tonystaf
Joining in

on ‎19-01-2024 23:30

I didn't know what CCleaner was so it is unlikely to be that.

I even installed and then did an immediate uninstall. Still get the FSB50 message so it isn't down to Kamo/Ccleaner

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Tom_W1
Forum Team
Forum Team
In response to tonystaf

on ‎21-01-2024 09:25

Hi @tonystaf thanks for your replies here.

It looks like my colleague has sent you a PM and we are awaiting a further response from you there.

If you still require help, kindly reply to the latest message sent via PM.

Many thanks

Tom_W
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