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Old email hacked

Layla3
Joining in

Hi

My old virginmedia email address has been hacked, trying to log into accounts etc... I've changed all passwords etc, but I want to delete this email account permanently? I can no longer access this one despite being a virgin customer

Is this an option ? 

They have been deleting items in my inbox, threatening me, the usual, all reported to action fraud 

 

1 ACCEPTED SOLUTION

Accepted Solutions

Vikki_M
Forum Team
Forum Team

Hi Layla3

Thanks for your post and welcome to our community.

I'm sorry to hear your email account has been hacked :(.

I'll send you a private message now to get some further details.

Please look out for the envelope in the top right of the page and pop back to me when you can. 

Vikki - Forum Team


New around here? To find out more about the Community check out our Getting Started guide


See where this Helpful Answer was posted

2 REPLIES 2

Vikki_M
Forum Team
Forum Team

Hi Layla3

Thanks for your post and welcome to our community.

I'm sorry to hear your email account has been hacked :(.

I'll send you a private message now to get some further details.

Please look out for the envelope in the top right of the page and pop back to me when you can. 

Vikki - Forum Team


New around here? To find out more about the Community check out our Getting Started guide


Thank you, I have replied, getting so many reset passwords, they got Into my o2 account overnight and attempted to place an order! Please help me !