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New scam/ phishing email?

alienor
Up to speed

Not seen this one before. Received an email today, supposedly from Virgin, telling me there has been a complaint because thousands of spam emails have come from my email address and they need me to click on a link so they can scan for viruses and prevent the loss of my email account. Hilarious!

I have deleted it and reported it.

2 REPLIES 2

jpeg1
Alessandro Volta

You and a million others. Hopefully they will all ignore it too. 

- jpeg1
My name is NOT Alessandro. That's just a tag Virginmedia sticks on some contributors. Please ignore it.

Molly_T
Forum Team
Forum Team

Hi Alienor 👋 Welcome back to the community! Thank you for posting. 

Sorry to hear these concerns about an email you received. It does sound like it may be a scam/phishing email. If at any stage you have concerns that your email address has been hacked please see here 👉 https://www.virginmedia.com/help/security/why-is-my-virgin-media-email-hacked

Would you be able to provide the address that it came from?

If you'd like us to take a look at the account from our side we can check if it has been locked, or offer support to do this if you have concerns the account has been compromised. Let us know if you have anything else you need our support with. 

Thank you! Wishing you all the best. 🌞

 

Molly