on 20-01-2024 11:14
My Ntlworld email account has been hacked.
I need to close this email account urgently.
please help.
on 20-01-2024 11:35
Hi Dan25, I am in the same situation. I’m going round in circles with VM. Just want to delete my ntl email address. Have you managed to do this? It’s causing me no end of stress. Very very frustrating. Thanks!
20-01-2024 15:39 - edited 20-01-2024 15:39
@Isabelleahy wrote:My Ntlworld email account has been hacked.
I need to close this email account urgently.
One of the Forum Team (VM staff members) will contact you via this thread and arrange for that to be done.
Coenoby
I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media.
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on 21-01-2024 15:43
Hi there @Isabelleahy
Thank you so much for your post and welcome to the community forums, it's great to have you here.
I am so sorry that you have faced this issue with your email, I would be more than happy to request this email be deleted.
I will pop you a PM now so we can take a look, please keep an eye out for the envelope at the top of your screen alerting you to a new message.