My email accout was hacked

[Genofefa33]

My virging media email was hacked. First someone tried to change my passwordsbto other apps, than i got email that they hacked my email and have access to my details. I cannot change my password or log in via website as Virgin Media mail  is not available! Please help as this is seriuose data breach.!

[John_GS]

Good evening @Genofefa33 

Thanks for posting and welcome to the community.

Sorry to hear of the email issue.

Normally we'd refer you to here - https://www.virginmedia.com/help/security/why-is-my-virgin-media-email-hacked

However, I will send you a PM now to assist 🙂