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My email accout was hacked

Joining in

My virging media email was hacked. First someone tried to change my passwordsbto other apps, than i got email that they hacked my email and have access to my details. I cannot change my password or log in via website as Virgin Media mail  is not available! Please help as this is seriuose data breach.!


Forum Team
Forum Team

Good evening @Genofefa33 

Thanks for posting and welcome to the community.

Sorry to hear of the email issue.

Normally we'd refer you to here -

However, I will send you a PM now to assist 🙂

Forum Team

Need a helpful hand to show you how to make a payment? Check out our guide - How to pay my Virgin Media bill