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My email account has been hacked but I cannot change password

Mag2
Joining in

I need help! My email account has been hacked but I cannot change password. I do not receive the email to verify change.

3 REPLIES 3

johnharris1
On our wavelength

If you can get into settings, there's a redirect option, set it to an email not connected to VM.  Change passwords on Amazon, FB, insta etc. They're usually after your identity.

I redirected email and  should have received an email to verify but didn’t get it. 

Thanks for reaching out to our Community Forums @Mag2, and a very warm welcome to our Community Forums!

Sorry to hear of the hacking of the E-Mail account.

Can you please confirm if you have since been able to make the required adjustment to the E-Mail password?

Thanks,

David_Bn