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Catamoran2
Tuning in
 
 

I have received this message twice now. Is it genuine before I act on it?

 
We are disconnecting your outdated Mailbox accounts as of December 12th, 2024.


Please [LINK REMOVED]


Thanks,
@ 2024
 
[MOD EDIT: Inappropriate Hyperlink removed, please review the Forum Guidelines] 
 
4 REPLIES 4

RetiredATCO
Dialled in

The CLICK HERE link url looks very suspicious, forum users please don't click it !

 

jpeg1
Alessandro Volta

VM are sending out emails like that to notify of accounts being closed. But there if they are genuine there is nothing for you to do and no need to click on any links. You'll find out if it was genuine when the email stops working. 

Never click on any link like that. 

- jpeg1
My name is NOT Alessandro. That's just a tag Virginmedia sticks on some contributors. Please ignore it.

goslow
Alessandro Volta

@Catamoran2 wrote:
 
 

I have received this message twice now. Is it genuine before I act on it?<snip>

 

The message is a scam. See first example below

https://community.virginmedia.com/t5/Security-matters/Latest-Phishing-News-11-12-2024/td-p/5598896

Daniel_Et
Forum Team
Forum Team

Hi @Catamoran2, thank you for your query.

We've contacted a small amount of customers who still have an active e-mail account but no longer have Virgin Media services to make them aware that we'll soon be closing said e-mail account.

However, as advised by @goslow, the message you're referring to is a scam as the e-mail we've sent does not contain any links and is for information purposes only.

Thank you for your support @RetiredATCO and @jpeg1 👍

Regards,
Daniel