Locked out of email

[Mark102]

Attention Matthew at Virgin Media.  Trying to get my wife’s email account unlocked.  Please message me back.  

[Megan_L]

Hi Mark102, 

We can't see any private messages on our side between you and Matthew, sorry. 

But we're still happy to help with your email issue. 

I'll send you a PM now so we can get started 😊
Meg