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Locked out of account

Joining in

If one changes ISP and leaves virginmedia, can one still get access to one's email posts?


Very Insightful Person
Very Insightful Person

Email access should continue for 90 days after closing the VM broadband account.

You may need to use an email app or client such as Thunderbird to access the emails.


I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media, I'm a VM customer. There are no guarantees that my advice will work. Please read the FAQs
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Forum Team
Forum Team

Hi @NollaigO1 👋

A warm welcome to our Community Forums and thanks for your post. 

As Graham has correctly advised, if your services are disconnected, the mailbox will remain active for 90 days but then will be removed thereafter.

Let me know if you have any further questions.

Forum Team

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