Forum Discussion

NPass's avatar
NPass
Tuning in
9 months ago
Solved

Getting new password for additional virgin mail account when password forgotten

I have 3 email accounts with Virgin, 2 of them are working with the new Outlook 365 email but my one isn't because i've forgotten the password, so when I try to sync my IMAP account I cannot get past...
  • Graham_A's avatar
    Graham_A
    9 months ago

    NPass Having reset the My VM account password for the email address have you also gone through the process of generating an app password for the account as this is needed for MS Outlook?