Forwarded Emails Being Blocked To My Account

[Richard_X]

Since Sunday May 5th valid emails being forwarded from my business email account to my @ntlworld.com account are being blocked and therefore not getting through.

This is the message I get from my business email account:

"The following message could not be forwarded to *************@ntlworld.com
Technical details of the failure:
mx3-prd-nl1-vmo.edge.unified.services mx3-prd-nl1-vmo.edge.unified.services MXIN103 Your IP 136.143.169.74 is in RBL. Please see http://csi.cloudmark.com/reset-request/? ip=136.143.169.74 ;id=4lCkstfJKkxAZ;sid=4lCkstfJKkxAZ;mta=mx3-prd-nl1-vmo;d=20240508;t=193546[CET];ipsrc=136.143.169.74;"

Please can you resolve this?

Richard_X

[Sabrina_B]

Hi @Richard_X 👋.

Thanks for reaching out to us. Apologies for the issues that you are having with your mailbox, we would like to bring you in for a priavte message to look further Into this. Please look out for the envelope on the top right of your web browser or if you are using a mobile device, it will be located under your profile icon.
 

Thanks.
 

Sabrina