E-mail, not received

[Rufusroughcut1]

I sent an e-mail last December and did not receive a response. I forwarded the e-mail as reminder recently and the response informed me the original had not been received. Is there any way of checking that the original e-mail was not received?

[Joseph_B]

Hey @Rufusroughcut1,

Welcome back to the Community Forums and thanks for the post.

This email that you sent to us, can you confirm where you sent this and what it was about? We ask this as we do not have any main contact points that use email as a primary method of contact.

Joe