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Deletion of email account

dcronin
Joining in

Hi

I ended my VM contract on 20th October 2023, and 90 days has passed. I would like my Virgin media email account deleted permanently along with contacts, as I am getting swamped with unwanted emails. I have contacted customer services numerous times and nothing has been done 

1 REPLY 1

Daniel_Et
Forum Team
Forum Team

Hi @dcronin 👋 Thank you for your post and welcome to the Virgin Media Community 😀

We're sorry to hear about the poor experience you've had 😔

In order to look into this for you further, we'll send you a private message on here. Look out for the envelope in the top right-hand corner.

If you're on a portable device with a smaller screen, click on the icon in the top right-hand corner and select "messages" from the additional menu options.

Regards,
Daniel