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Contacting Virgin

PETEM1469
Tuning in

Following unsuccessful run around with auto phone service, thought I’d send an explanatory email but no visible email address available. 
How do you get through to a person at Virgin??

1 ACCEPTED SOLUTION

Accepted Solutions

Cardiffman282
Super solver

Pete please don't expect anything to be easy, quick or straightforward with VM. 

Is there anything the VM forum can help with? 

---------------
Cancel VM here
Complain to VM
here
Demand compensation from VM here
Demand your call recordings here
Monitor the state of your VM connection here

See where this Helpful Answer was posted

3 REPLIES 3

Cardiffman282
Super solver

Pete please don't expect anything to be easy, quick or straightforward with VM. 

Is there anything the VM forum can help with? 

---------------
Cancel VM here
Complain to VM
here
Demand compensation from VM here
Demand your call recordings here
Monitor the state of your VM connection here

japitts
Very Insightful Person
Very Insightful Person

VM don't have any published email address, but if you explain the issue on this forum - there's a good chance of getting help.

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks

Martin_N
Forum Team
Forum Team

Hi PETEM1469,

Thank you for your post. 

We're sorry for any issues you've had with getting through to the team.

How is it we can help?

^Martin