Change of password

[pdomanski]

I had an email today that said my email had been hujacked. I wanted to change my password for that account, but going through Virgin every item says 'change email address', WHY?, I only want to change my password.

[goslow]

VM now requires you to use a third party email address alongside your VM email. See

https://www.virginmedia.com/dpb/help/change-my-virgin-media-email-address

and

https://www.virginmedia.com/help/broadband/manage-email-account