I have been very grateful to the Community Team on several occasions , particularly when Virgin blacklisted me in April and it took a huge effort from Beth G and her colleagues to get my main email service restored. That was all done when my registration with this website was craibh.
On Wednesday evening we arrived at a house in Portugal which we visit very often and found that while we could receive emails we could not send any emails from any all our ntl and Virgin email addresses. The internet here is airfibre and very reliable and on our last visit in March, we could receive and send emails as we had done without difficulty for years. I also discovered that I could not log on to the Community website as craibh. As a result I have registered again with another of my Virgin email addresses.
I just do not know what to do. I know that the internet for emails is working because I can send and receive emails using another provider's email address which I have. At the minute, the internet is giving an upload speed of 45 and download speed of 69.I do wonder if this is inability to send emails is some consequence of what Virgin did in April which prevented me from receiving or sending emails on my main account for a number of weeks- which is why I am still plugging my way through several hundred unanswered emails!
I would be extremely grateful if someone can help me?
Many thanks.
Hinshaw
