Forum Discussion

jackeyres's avatar
jackeyres
On our wavelength
2 years ago

Cannot change password

I am trying to change my password.

I click on the "reset password" link and wait for the email. When it arrives, I try to click on the new link, but a message immediately appears to tell me it has expired. This has been happening for weeks now.

Can anyone help?

  • Paul_DN's avatar
    Paul_DN
    Forum Team
    2 years ago

    Hi jackeyres,

    Thank you for reaching out to us in our community and welcome back, hope you have kept well, sorry to see you have been facing issues with your Validation Email when trying to change the password, I will be happy to help, look out for the white envelope to join a private chat.

    Regards

    Paul.