Blueyonder email

[nacnud1]

I’ve just had 2300 yes 2300 emails appear in my blueyonder email box, some going back to 2017 and 1600 appear in my “sent” box - any idea what is going on?

[David_Bn]

Thanks for reaching out to us @nacnud1m and welcome back to our Community Forums!

I'm sorry to hear of the issues experienced with the E-Mail account.

Can you please confirm if you have today been able to re-access the inbox to confirm if all these E-Mails are still present?

Please also confirm if these E-Mails are indeed belonging to yourself and are not aimed at a third party

Thanks,

David_Bn

[nacnud1]

All relevant to me, some going back to 2017. I’ve now cleared them out but it appears that some emails I had saved in subfolders have disappeared.

I’ve also cleared the 1600 or so that appeared in my “sent” box 

[Kath_F]

Hi nacnud1, 

Thanks for coming back and updating us. We did have some issues with the email service a few days ago but this has since been resolved. 

Can you let us know if you are having any further problems?

Thanks, 

[nacnud1]

So far no further issues that I know of.