Forum Discussion

nacnud1's avatar
nacnud1
Joining in
2 years ago

Blueyonder email

I’ve just had 2300 yes 2300 emails appear in my blueyonder email box, some going back to 2017 and 1600 appear in my “sent” box - any idea what is going on?

  • David_Bn's avatar
    David_Bn
    Forum Team
    2 years ago

    Thanks for reaching out to us nacnud1m and welcome back to our Community Forums!

    I'm sorry to hear of the issues experienced with the E-Mail account.

    Can you please confirm if you have today been able to re-access the inbox to confirm if all these E-Mails are still present?

    Please also confirm if these E-Mails are indeed belonging to yourself and are not aimed at a third party

    Thanks,

    David_Bn

  • nacnud1's avatar
    nacnud1
    Joining in
    2 years ago

    All relevant to me, some going back to 2017. I’ve now cleared them out but it appears that some emails I had saved in subfolders have disappeared.

    I’ve also cleared the 1600 or so that appeared in my “sent” box 

    • Kath_P's avatar
      Kath_P
      Forum Team
      2 years ago

      Hi nacnud1, 

      Thanks for coming back and updating us. We did have some issues with the email service a few days ago but this has since been resolved. 

      Can you let us know if you are having any further problems?

      Thanks,