Blueyonder email address hacked - no access

[zaingraham]

Hi,

My Blueyonder email address has been hacked and I have no access to it. 

I've tried following the steps on the guides online but NOTHING is working.

I need to speak with a human to sort this out.

[Ilyas_Y]

Hey there @zaingraham Thanks for reaching out to us and a warm welcome to the Virgin Media Community forums. 👋🏼

I'm so sorry to hear about the issues with the hacked email you are experiencing. 😢
I will assist you on this and try to resolve the matter for you.

I will send a private message. 🧾

Kind regards,
Ilyas.

[dave1972]

having the same issue . blueyonder email account hacked and i need to delete it any help would be great

[Matthew_ML]

Hey dave1972, thank you for reaching out and I am so sorry to hear about, also a warm welcome to the community.

Let me send you a DM to get this looked into.

Please keep an eye out for it.