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Blocking emails not working

davidwogg
On our wavelength

a month ago

Blocking emails is not working as they are still coming through from the same source after placing a block. How do I overcome this.

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Graham_A
Very Insightful Person
Very Insightful Person

a month ago

The VM blacklist/blocklist function is merely a type of filter that moves blocked emails to the spam folder.  It doesn't stop them coming through completely.

________________________________
Graham

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media, I'm a VM customer. There are no guarantees that my advice will work. Please read the FAQs
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Vikki_M
Forum Team
Forum Team

a month ago

Hi davidwogg

We're sorry to hear you're having some issues with our email service. 

Please take a look at the information here 

Scroll down to 'How to block email addresses in My Virgin Media email' and follow the steps.

Please let us know if you have any further questions or concerns. 

 

Vikki - Forum Team


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