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Blog Articles

Annual price change from April 2024

Each year we adjust the monthly subscription prices our customers pay for Virgin Media broadband, TV and home phone, so we can continue to invest in our network and services.   What this means for you...


Accessibility and Vulnerability Policy

Together with the introduction of a framework to embed accessible and inclusive design practices, we are working hard to make our website, content, and digital experiences accessible to as many people...


You could be a Christmas winner!

This December, our broadband and TV customers without a subscription to Sky Cinema or Sky Sports are in with a chance of winning one of either:  2 months free Sky Sports SD 2 months free Sky Cinema HD...


Planning to call us from a withheld number?

From January, you'll need to call us from a phone that shows your number so we can get you to the right place. If you have a security setting on your phone that automatically withholds or makes your ...


New update for 360 and Stream boxes (5.04 & 5.05)

We are pleased to announce that the latest updates (5.04 and 5.05) have been rolled out to your 360 and Stream boxes. Here are the key changes following the update:- Pluto TV The Pluto TV app is now a...