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Change Providers

pedlar1
Dialled in

Good news  

New rules by Ofcom means easier switching between Broadband Suppliers.

4 REPLIES 4

Client62
Alessandro Volta

Rapidly rowing in the opposite direction, Telcos / ISPs are desperate to sell contracts with complex multi service bundles that are super hard / impossible to migrate from one provider to the next especially when the technology changes or the customer premise required a new physical connection that takes week / months or in some cases is never installed.

The simplest thing in the world should to port a land line from one telco the another, try it with VM to a VOIP provider, you will not believe how much VM will drag their feet for many many months and / or attempt to levy early termination fees when one could just allocate a new phone number to the existing package.

Check new Ofcom rules, VM going to have to allow switching between providers.

Will not be long before Ombudsman sorts out VM/O2

Client62
Alessandro Volta

VM is much more than times the size of Ofcom.
Pushing an elephant uphill can be very difficult.