Forum Discussion

pedlar1's avatar
pedlar1
Up to speed
5 months ago

Change Providers

Good news  

New rules by Ofcom means easier switching between Broadband Suppliers.

  • Client62's avatar
    Client62
    Alessandro Volta

    Rapidly rowing in the opposite direction, Telcos / ISPs are desperate to sell contracts with complex multi service bundles that are super hard / impossible to migrate from one provider to the next especially when the technology changes or the customer premise required a new physical connection that takes week / months or in some cases is never installed.

    The simplest thing in the world should to port a land line from one telco the another, try it with VM to a VOIP provider, you will not believe how much VM will drag their feet for many many months and / or attempt to levy early termination fees when one could just allocate a new phone number to the existing package.

    • pedlar1's avatar
      pedlar1
      Up to speed

      Check new Ofcom rules, VM going to have to allow switching between providers.

    • pedlar1's avatar
      pedlar1
      Up to speed

      Will not be long before Ombudsman sorts out VM/O2

  • Client62's avatar
    Client62
    Alessandro Volta

    VM is much more than times the size of Ofcom.
    Pushing an elephant uphill can be very difficult.