Forum Discussion

Hix's avatar
Hix
Tuning in
10 months ago

Virgin Stream Box

The Virgin Stream box is buffering and a complete reset itself at least once a day when watching Disney+ or TNT is this a software issue?.

Getting a bit annoying now.

  • Hi there Hix 

    Thank you so much for your post and welcome to the community forums, it's great to have you here. 

    I am so sorry to hear that you have faced this issue with your service, can I ask if this is only happening when you use Disney+ or TNT? How is the box connected to the internet?