Forum Discussion

boblymm's avatar
boblymm
Joining in
23 days ago

UHD movies with Stream boxes

I have just joined Virgin and have subscribed to nearly everything including UHD, unfortunately I am been advised that the only UHD content I can watch is the 4 Sky Sports Channels, I can see the option for the UHD Movies but it wont let me stream them, is there any solution for this or am I locked out of something that I would expect to be standard now?

  • Carley_S's avatar
    Carley_S
    Forum Team
    20 days ago

    Hi boblymm 

    Welcome to the Community Forums. 

    Sorry to hear of your concerns with the UHD channels. 

    Sky Sports UHD and Sky Movies UHD are two different add-ons. Do you see on your stream subscription page that you're currently subscribed to Sky Cinema/Entertainment UHD?