I have a stream box with a flex plan. I am trying to add sky sports and TNT sports subscriptions. I cannot do this on the stream box due to the technical glitch error. I cannot do it through the app as it sends me to a chat bot who seems unable to help. I have tried a box reboot, and this has not worked.
Could a member of the forum team please check my account provisioning to resolve the stream subscription error
What is the error message?
Oops there's been a technical glitch. Please try again later or head to virgin media/manage stream.
I tried this step and it doesn't work. I need a member of the forum team please check my account provisioning to resolve the stream subscription error
Forum TeamHello dannykings.
Thanks for your first post and welcome to our community.
Sorry to hear you're having an issue adding premium channels to your Flex box.
I'd like to investigate this for you.
If you don't mind, I'll need to send you a private message to pass security.
If you can check the envelope at the top right of your screen, that would be great.
Gareth_L
